Armed with more than twenty years of extensive experience in healthcare’s digital transformation, business leader Craig Richardville is the owner and president of Richardville Consulting, LLC. In recognition of his contribution to the advancement of digital transformation in healthcare, Craig Richardville was an awardee of the 2017 Charlotte CIO of the Year Award.The Charlotte CIO of the Year ORBIE Awards is one-of-its-kind in recognizing the efforts of technological executives. The award is given to chief information officers who have displayed excellent technological leadership. Nominees go through a rigorous selection process through a panel composed of former recipients of the award. The panel considers the size and scope of the nominees’ responsibilities, their effectiveness in leadership and management, the business value they have created with the use of technological innovations, and their involvement in industry and community endeavors.To qualify for the award, nominees must be a CIO or hold an equivalent position as a senior IT executive for at least one year at the time of the nomination. Being a CIO, he or she must be a member of the top management and be primarily responsible for the IT operations of a Charlotte-headquartered organization or of a subsidiary that is based in Charlotte.
Most recently chief information and analytics officer at Carolinas HealthCare System in Charlotte, North Carolina, experienced executive Craig Richardville has dedicated his career to providing information services at large healthcare organizations. In 2017, Craig Richardville received the Charlotte Business Journal’s CIO of the Year Leadership Award.This award, presented jointly with professional group CharlotteCIO, acknowledges chief information officers whose work has been distinguished by innovation and their ability to provide top-level leadership in technology. Award recipients also have built value within their companies, and demonstrated engagement in their communities. An independent peer-review system, with previous years’ winners on the panel, determines finalists and the award’s ultimate recipients. Recipients include leaders in several business sectors, including healthcare and education.At the 2017 award ceremony, Mr. Richardville received accolades for two decades’ management of vital information technology systems on behalf of Carolinas HealthCare System. More than 500 attendees honored the 2017 finalists and winners, who included prominent individuals in manufacturing, local government, and the nonprofit world.
Craig Richardville draws on more than three decades of experience in computer programming and systems as a chief information officer for healthcare organizations in North Carolina. To augment his skills in this industry, Craig Richardville maintains affiliation with several professional organizations and is a Fellow of the American College of Health Executives.The organization is a professional association that helps healthcare leaders achieve their personal goals and make contributions to improve safety, affordability, and accessibility in the healthcare sector. These individuals can also further their knowledge of effective management and become recognized influencers through certification as a Fellow of the American College of Health Executives (FACHE) certification. Fellows learn critical skills and receive guidance on adapting to uncertain situations, while building a foundation for solid decision-making.Interested association members can attend complimentary webinars and events to obtain an overview of the certification process. The next webinar will occur on March 14, 2019 and will include a live question-and-answer session. Registration is required to participate. For more information on Fellow certification and webinars, visit www.ache.org/fache.
Based in Charlotte, North Carolina, Craig Richardville most recently served as the senior vice president and chief information officer for Carolinas HealthCare System. During Craig Richardville’s term at the company, the organization implemented a biometric identification platform designed to eliminate costly mistakes that result from the misidentification of patients.Incorrectly identifying a patient can lead to a number of consequences that can put the life of the patient at risk and unnecessarily cost an organization time and money. A common problem in the healthcare industry, misidentification can occur when a practice has difficulty locating a record or when multiple records exist for the same patient. Medical record confusion can also occur when patients with identical names or birthdates are in the system. In organizations with thousands or even millions of records to manage, hunting down or recreating charts can mean huge losses.Several companies have developed new, biometric approaches that help to ensure that patients are properly identified when they check in. Facial recognition programs, palm vein recognition programs, or fingerprint or retina scanners can be efficient and nearly error-free approaches to patient identification.The Carolinas HealthCare System implemented a voluntary program that relies on palm vein recognition. The organization chose this approach because palm veins change very little as patients age. Today, 96 percent of the network’s patients have opted to use the platform, allowing the organization to reduce errors while saving time and money.
Accomplished health care executive Craig Richardville serves as the CEO and president of his own consulting firm. As such, he leverages more than 30 years of experience in the health care system to provide medical services and equipment companies with strategic services. Prior to this, Craig Richardville led Carolinas HealthCare System, where he was responsible for bringing the organization into the digital age.New technological innovations are quickly changing the medical landscape. Below are a few medical technology trends to watch for in 2019:- Artificial intelligence (AI). Implementing AI into health care operations will not only hasten the diagnosis process, but also improve diagnosis accuracy and promote the discovery of new treatment options. Health care operational efficiency will also improve with AI technology, and scientists are looking into advances that automate everything from paperwork and scheduling to accounting.- Big data. By integrating big data into clinical operations, health organizations are more capable of making faster diagnoses and evaluating patient risk based on their hospital visits in the past. With this information, physicians can prescribe more effective treatment options tailored to each patient’s risk of illness and medical history. At the same time, health insurance companies have an easier time monitoring patient health and offering insurance options that are more tailored to each person.- Internet of Things (IoT). The use of IoT in health care is virtually limitless and includes everything from smart sensors and mobile apps to remote monitoring technology. Thanks to the IoT, physicians are more capable of monitoring and treating patients regardless of whether they are in the office or at home, thus dramatically reducing health care costs and boosting public health.
Recognized by leading organizations as one of the top CIOs in the country, Craig Richardville most recently served as senior vice president and chief information and analytics officer with Carolinas HealthCare System. Over the years, Craig Richardville has been a key member of several healthcare-focused professional organizations, including the Healthcare Information and Management Systems Society (HIMSS).Women continue to represent an emerging and underserved demographic in health information technology. HIMSS has worked over the years to engage this group and empower them to succeed in the field. As part of that ongoing commitment, the organization recently announced a new collaboration with CSweetener, a nonprofit whose goals of gender equality in the workplace align with those of HIMSS. CSweetner specializes in providing mentorship opportunities. Through the new collaborative effort, HIMSS members will be able to participate in mentoring programs with CSweetner at a 10 percent discount. Through this program, which will consist of both online and in-person mentoring sessions, HIMSS hopes to address the pay gap and other issues plaguing women in the IT healthcare sector.
