Craig Richardville | Blogspot: Charlotte Business Journal Award Honors Top CIOs

Friday, February 22, 2019

Charlotte Business Journal Award Honors Top CIOs

Most recently chief information and analytics officer at Carolinas HealthCare System in Charlotte, North Carolina, experienced executive Craig Richardville has dedicated his career to providing information services at large healthcare organizations. In 2017, Craig Richardville received the Charlotte Business Journal’s CIO of the Year Leadership Award.

This award, presented jointly with professional group CharlotteCIO, acknowledges chief information officers whose work has been distinguished by innovation and their ability to provide top-level leadership in technology. Award recipients also have built value within their companies, and demonstrated engagement in their communities.

An independent peer-review system, with previous years’ winners on the panel, determines finalists and the award’s ultimate recipients. Recipients include leaders in several business sectors, including healthcare and education.

At the 2017 award ceremony, Mr. Richardville received accolades for two decades’ management of vital information technology systems on behalf of Carolinas HealthCare System. More than 500 attendees honored the 2017 finalists and winners, who included prominent individuals in manufacturing, local government, and the nonprofit world.

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An MBA graduate of the University of Toledo, Craig Richardville began his accomplished career in the information analysis and services sector as lead systems analyst for USX-Marathon Oil Company in 1986. In his position with the Findlay, Ohio, company, he developed procedures to design and test computer programs and systems. Craig Richardville also spearheaded initiatives to improve workflow efficiency during this time.

As his career developed, Craig Richardville transitioned into the healthcare information sector when he accepted a position as lead senior systems analyst with ProMedica Health System in Toledo, Ohio. Over the next decade, Mr. Richardville held a series of positions of increasing responsibility with the company, eventually serving as the vice president and executive director of ProMedica’s for-profit division, Vanguard Health Ventures.

Craig Richardville drew upon this experience when he joined Carolinas HealthCare System as the senior director of information services in 1997. He went on to serve Carolinas HealthCare for two decades, most recently as senior vice president and chief information and analytics officer for the last 11 of those years. In this role, in addition to information services, he guided other areas including the company’s health information management, cybersecurity and clinical engineering programs. His numerous accomplishments in this position included leading the system's digital transformation with achieving HIMSS EMRAM Level 7 for Acute and Ambulatory realizing millions of dollars in federal reimbursements, many innovative consumer strategies including consuming patient-generated data through home device integration, one of the first in the country to use Amazon Alexa and voice input for home access to patients, analytics as a foundation for population health and the transition to value, and many affordability initiatives including optimization of the EMR saving 40,000 nursing hours per year. Craig Richardville did all of this while maintaining an operating contribution greater than peer organizations and maintaing top decile teammate engagement reaching as high as the 99th in multiple years.